UserChamp Reporter connects to your Zendesk helpdesk and does all the heavy lifting for you. All you need to do is to select which metrics you want included in the weekly report and we take care of the rest.
Every week Reporter will pull the most recent numbers and do all the calculations for you. No more CSV exports, copy-pasting, and Keynote formatting.
Every week, before the weekly report is sent out you receive a preview so you know what will be shared.
You have the option to add a comment to the preview if there is any context you feel is important for your team to know when they look at the numbers. If you have nothing to add you don't need to do anything. The report is automatically sent to everyone's inbox. Simple as that.